Privacy Policy

How South Coast Property Sri Lanka collects, uses, and protects your personal information.

South Coast Property Sri Lanka operates a property discovery and buyer guidance website focused on Sri Lanka's South Coast. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy is provided for general information. It should be reviewed by a qualified professional to ensure it meets applicable legal requirements in your jurisdiction.

Information We Collect

When you submit our buyer enquiry form, we may collect:

  • Your name
  • Email address
  • WhatsApp number (if provided)
  • Country of residence
  • Buyer type, preferred area, property type, budget range, and buying timeline (if provided)
  • Your message and any other information you choose to include

We may also collect standard technical information through normal website operation, such as browser type and pages visited, when analytics or server logs are in use.

Purpose of Collection

We use your information to:

  • Respond to your property enquiry
  • Understand your property requirements
  • Share relevant buyer guidance or property opportunities where appropriate
  • Improve our website and enquiry experience
  • Maintain basic records of communication

We do not sell your personal information to third parties.

Enquiry Communication

Enquiry submissions are sent by email to the configured platform contact address. Your email address may be used as the reply-to address so we can respond directly to you.

Retention

We retain enquiry information for as long as reasonably necessary to respond to your enquiry, maintain communication records, and understand buyer requirements. You may request deletion of your information (see Your Rights below).

Cookies and Analytics

Our website may use cookies and similar technologies for basic functionality and, when introduced, analytics to understand how visitors use the site. You can manage cookie preferences through your browser settings.

If third-party analytics tools are introduced, this policy will be updated to describe what data is collected and how you can opt out where applicable.

Service Providers

We may use third-party service providers to operate the website, deliver email, or provide hosting and security. These providers process information only as needed to provide their services to us.

Information Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing

To make a privacy request, contact us using the enquiry form or the contact email published on this website (when configured).

Contact for Privacy Requests

You may submit a privacy-related request through our buyer enquiry form, clearly marking your message as a privacy request.

Last updated: August 2026